A plain-language overview of the six core principles that guide how we1we handles your personal information. Full legal details follow in the policy below.
we1we only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
All data transmitted between your device and the we1we platform is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
we1we does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted service providers who are contractually bound to protect it, or where required by law.
As a registered we1we player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support channel and we will respond within the required timeframe.
we1we retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Philippine law and anti-money laundering regulations. Data is securely deleted thereafter.
we1we uses cookies and similar tracking technologies solely to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings. We do not use cookies to build advertising profiles.
This Privacy Policy ("Policy") describes how we1we ("we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the we1we platform at we1we.app. By registering an account or using the platform, you consent to the practices described in this Policy.
we1we is committed to protecting the privacy and personal data of all players who use our platform. This Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the we1we website at we1we.app, our mobile-optimized platform, customer support channels, and any other touchpoints through which we interact with you. It covers data collected from players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines, as well as from any other jurisdiction where access to the platform is permitted.
Please read this Policy carefully. If you do not agree with the practices described herein, you should not use the we1we platform. For questions about this Policy, please contact our Data Protection Officer using the details provided in Section 13.
we1we collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect are described below.
we1we may receive personal data about you from third-party sources, including identity verification service providers, payment processors, fraud detection agencies, and publicly available sources, where permitted by applicable law. Such data is used solely to supplement our own records for the purposes described in this Policy.
| Data Category | Examples | Source |
|---|---|---|
| Identity | Full name, date of birth, government ID | You / KYC provider |
| Contact | Email, mobile number, address | You |
| Financial | GCash number, bank account, transactions | You / payment processors |
| Technical | IP address, device info, browser | Automatically collected |
| Usage | Games played, session data, bet history | Automatically collected |
| Communications | Support chat logs, email records | You |
we1we uses the personal data we collect for the following purposes:
we1we does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly consented to by you.
we1we processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
we1we does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
we1we engages trusted third-party service providers to assist in operating the platform. These include identity verification providers, payment processors (including GCash and PayMaya integrations), cloud hosting providers, fraud detection services, and customer support technology providers. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.
we1we may disclose your personal data to government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under AML legislation and gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of we1we's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.
we1we may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our support team.
we1we will never share your personal data with third-party advertisers, data brokers, or marketing companies. Your data is used exclusively to operate and improve the we1we platform and to comply with our legal obligations.
we1we uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the platform. The types of cookies we use are described below:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the we1we platform. we1we does not use cookies to serve third-party advertising or to build behavioral advertising profiles.
we1we implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we1we takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we1we will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
we1we retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with we1we's data disposal procedures.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by we1we:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. we1we will respond to all verified data rights requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.
we1we may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized parties. We may ask you to provide a copy of a government-issued ID for this purpose.
The we1we platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and Philippine law governing casino-style gambling. we1we does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the we1we platform, please contact our support team immediately.
we1we enforces strict age verification procedures during account registration. Any account found to belong to a person under 21 years of age will be immediately suspended and all associated data will be handled in accordance with applicable law.
The we1we platform may contain references to third-party services, such as payment providers including GCash and PayMaya. When you interact with these third-party services, you are subject to their own privacy policies and terms of use. we1we is not responsible for the privacy practices or content of any third-party services.
we1we encourages you to review the privacy policies of any third-party services you use in connection with your we1we account, particularly those of your chosen payment provider, before submitting personal or financial information to them.
we1we reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, we1we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the we1we platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you do not agree with the updated Policy, you should cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we1we handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy.
You may reach the we1we Data Protection Officer via the live chat feature available on the platform, or by email at the address below:
Please include your full name, registered account username, and a clear description of your query or request. we1we aims to acknowledge all privacy-related inquiries within 5 business days and to provide a full response within 30 days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
This Privacy Policy was last reviewed and updated on January 1, 2026. we1we recommends that all players review this Policy periodically to stay informed of how we protect your personal data.